Bronc faq

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ABOUT THE BRONC 52

The Bronc G2 is USA-made, rotationally molded plastic, made to be robust and durable.

The Bronc 52 outer dimensions are 57"L x 20"W x 17.26"H, and weighs about 59 pounds when empty.

Yes. Please contact our Customer Service Department at 419.678.1400.

The standard Bronc 52 plate can be customized with your chosen design, name, and address. Contact our Customer Service Department for specific customization or logos.

The Bronc 52 shell has a lifetime warranty from cracks or breakage resulting from normal wear and tear. It does not cover improper use or excessive abuse.

Your Bronc 52 arrives at your door ready for use, no assembly required. Simply adjust the riveted straps already mounted (hex key included) into the rail areas to best fit your specific weapon or gear storage configuration. Additional purchased accessories that require assembly may not be installed for shipment.

Check with your airline of choice to confirm oversized charges.

We do not recommend using a Bronc 52 to store food items.

Use warm water with a gentle soap and soft brush to clean the molded shell of your Bronc 52. We recommend a soft cloth or brush to gently scrub the removable interior lining. Let air dry before reassembling.

We made the Bronc 52 for rugged travel. Grooves built into the shell create natural paths to run straps over the top of the Bronc 52 to secure to truck beds, racks, and more. There are also built in tie-down slots, reinforced with steel plates, on each side of the Bronc. You can also utilize a Deny lock in this side location to bolt that box directly to a rigid, secure, surface (such as a truck bed or platform).

Military-style compression latches create a secure closure and tight seal for the Bronc 52's double gasket system.

Included with the rail system in the upper lid are movable straps to secure weapons and accessories. A removable MOLLE divider separates and protects your gear and allows flexible storage options.

See our complete collection of Bronc 52 Accessories to shop compatible accessories for customization that fits your lifestyle.

ABOUT THE BRONC G1

The Bronc G1 is USA-made, rotationally molded plastic that is made to be robust and durable.

The Bronc G1 is 20.67"H x 20"W x 48"L, and weighs about 55 pounds when empty.

Yes. Please contact our Signature 4 Customer Service Department at 419.678.1400.

The standard Bronc G1 anodized plate can be customized with your name, address, and sponsor logos. Add text on when checking out, or call the Signature 4 Customer Service Department at 419.678.1400 for specific customization or logos.

The Bronc G1 shell has a lifetime warranty from cracks or breakage resulting from normal wear and tear. It does not cover improper use or excessive abuse.

Your Bronc G1 arrives at your door ready for use, no assembly required. Simply adjust the riveted straps already mounted (hex key included) into the rail areas to best fit your specific weapon or gear storage configuration. Additional purchased accessories that require assembly will be installed with your Bronc G1 when ordered, unless otherwise specified.

Yes, a majority of the time, but every airline operates under different regulations and fees. The box with all of your gear will exceed the weight limit for a standard checked bag. For a fee, some carriers allow baggage up to 100 pounds. (Some international flights max out at 70 pounds.) Check with your airline of choice to confirm oversized charges.

SHIPPING & RETURNS

We currently ship to the Continental US only.

Please contact our Signature 4 Customer Service Department at 419.678.1400 or email us at info@broncbox.com for shipping inquiries and pricing.

Please Note: The Bronc facilities will be closed for the holidays from 12/24/22 – 1/1/23. Orders will be processed upon return in the first week of January 2023.

Bronc Boxes ship from our facility within 5 days of ordering. All other accessories and items ship within 1 to 3 days of ordering.

Shipping costs are pre-determined by standard rates given to us by UPS and are constantly fluctuating. The Bronc team is working hard to continue to lower shipping rate costs.

You can email us as info@broncbox.com, or speak with one of our associates at 419.678.1400.

Transparency and shipping are important to us. We don't like to charge to ship items to you either! Due to the large dimensional size and weight of our Bronc Boxes, they are charged as an oversized package which results in higher shipping calculations by UPS. However, our team uses the best discounted shipping rates, supplied by UPS, available to us that we pass on to you. To bypass any additional shipping costs, we also provide you the option to pick up from our facility, located at 149 Harvest Drive, Coldwater Ohio. Come say hi!

Bronc and UPS do not ship or deliver on the following dates in 2022:
New Year’s Day - January 1, 2022
Memorial Day - May 30, 2022
Independence Day - July 4, 2022
Labor Day - September 5, 2022
Thanksgiving - November 24 and 25, 2022
Christmas Day - December 25, 2022 through New Year’s Day - January 1, 2023

It's no problem to stop by to pick up your order and say hello. Please contact our Customer Service Department to schedule a pick up.

You will receive an email notification when you order ships that includes your tracking number.

In the event you would like to return your undamaged Bronc products, you must return within 30 days of purchase and assume all shipping costs in the return back to us. Customer Service will be happy to assist you in the process.

FOR DAMAGED OR FAULTY PRODUCT: If a product is faulty or damaged product, please contact our Customer Service Team to determine an appropriate solution.

ORDERING

Please contact our Customer Service Department for any order inquiries.

Email us at info@broncbox.com and we'll notify you as soon as the product is back in stock.

Give us a call at 419.678.1400 and ask about Bronc Box bulk orders. We'll gladly talk with you.

Yes, contact our team about special rates for US veterans.

Yes, you will receive an email notification confirming your order is placed.